2500 Baldwick Road, Suite 280 Pittsburgh, PA 15205 Call: 412.922.4300 | Email: info@solutionswest.org | Fax: 412.922.4301
2500 Baldwick Road, Suite 280Pittsburgh, PA 15205Call: 412.922.4300 | Email: info@solutionswest.org | Fax: 412.922.4301

Our Team

We are proud of our friendly and professional staff. Our therapists are certified at the state and national levels. They regularly attend trainings, seminars and conferences to ensure that all licenses and certifications, as well as their  knowledge of the most effective treatment methods, are up-to-date.  At Solutions West, we are firmly committed to providing you with the best treatment possible.

Carole A. McKelvey, M.S.


President and Owner


Carole has worked in the behavioral health field for over 25 years as a therapist and administrator. She has been recognized on the state and national levels for her work.  In addition to experience in program development and operations, Carole has worked as an adjunct professor, presented at local, state and national conferences and provides consulting services to providers across the state.  Carole holds a Bachelor's degree from the University of Pittsburgh and a Master's degree from California University of Pennsylvania.  She is responsible for the overall operation of Solutions West, LLC.



Nicole Hixenbaugh, LPC, CTT




Nicole is a Licensed Professional Counselor who specializes in the treatment of trauma and works extensively with adults who experience symptoms of anxiety, depression, grief/loss, and other related disorders. Her treatment approach utilizes a combination of techniques derived from EMDR therapy (Fully Trained), cognitive-behavioral therapy, internal family systems, motivational interviewing, and mindfulness therapy to help individuals identify and achieve their goals.


She completed her master’s degree in Professional Mental Health Counseling from Waynesburg University and is a graduate from the University of Pittsburgh with a bachelor's degree in Psychology. In 2015, she became a Certified Trauma Therapist.


Nicole’s counseling approach is tailored to best meet the needs of each client. She takes pride in assisting individuals continue their unique journey of personal growth through empowerment and healing.



Solutions West is proud to be part of these organizations:

Women's Small Business Association

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