2500 Baldwick Road, Suite 280 Pittsburgh, PA 15205 Call: 412.922.4300 | Email: info@solutionswest.org | Fax: 412.922.4301
2500 Baldwick Road, Suite 280Pittsburgh, PA 15205Call: 412.922.4300 | Email: info@solutionswest.org | Fax: 412.922.4301

Our Team

We are proud of our friendly and professional staff. Our therapists are certified at the state and national levels. They regularly attend trainings, seminars and conferences to ensure that all licenses and certifications, as well as their  knowledge of the most effective treatment methods, are up-to-date.  At Solutions West, we are firmly committed to providing you with the best treatment possible.

Carole A. McKelvey, M.S.


President and Owner


Carole has worked in the behavioral health field for over 25 years as a therapist and administrator. She has been recognized on the state and national levels for her work.  In addition to experience in program development and operations, Carole has worked as an adjunct professor, presented at local, state and national conferences and provides consulting services to providers across the state.  Carole holds a Bachelor's degree from the University of Pittsburgh and a Master's degree from California University of Pennsylvania.  She is responsible for the overall operation of Solutions West, LLC.



Nicole Hixenbaugh, LPC, CTT




Nicole received her Bachelor’s Degree in Psychology from the University of Pittsburgh and her Master's Degree from Waynesburg University. She earned her certification in Trauma Therapy and has worked extensively with adults who suffer from PTSD, anxiety and other related disorders.  Nicole varies therapeutic approach to adjust to the needs of her clients.  She utilizes interventions such as Internal Family Systems, CBT, Client Centered and Art Therapy Techniques.

Kati Ault, CAADC, LPC



Kati earned her Bachelor’s Degree in Human Services from Geneva College and holds Master’s Degrees in both general and addiction counseling from Grand Canyon University. She has worked for almost 7 years in the addictions field and is a Certified Advance Alcohol and Drug Counselor. She also has a history of working with those who have diagnoses such as anxiety, depression, borderline personality disorder, bipolar disorder, and other disorders. She utilizes CBT, DBT, motivational interviewing, and a person centered approach, adapting to the specific needs of each client.

Solutions West is proud to be part of these organizations:

Women's Small Business Association

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